Terms & Conditions

"CashCard" refers to the technology platform and services provided by Brandcollabs.

"Partner" refers to any venue, business, or organization that uses CashCard services to facilitate transactions with their customers.

"Customer" refers to any individual who creates a wallet and uses CashCard services at a Partner venue.

"Wallet" refers to the digital account created for a Customer to store credit and make transactions at Partner venues.

CashCard provides a technology platform that enables digital wallet-based transactions at Partner venues. By using our services, you acknowledge and agree that:

• CashCard acts solely as a technology mediator between Partners and Customers.
• CashCard does not hold, manage, or take ownership of customer funds.
• CashCard does not provide banking, financial, or payment processing services.
• All transactions are executed at Partner premises under the responsibility of the respective Partner.
• The maximum wallet credit allowed under any condition is Rs. 5,000 (Rupees Five Thousand Only).

CashCard shall not be held responsible or liable for:

• Any loss, theft, misuse, or misplacement of wallet, card, or digital credentials.
• Any actions, errors, misconduct, or negligence by Partner staff or employees.
• Any disputes arising between Partner staff and Customers.
• Any unauthorized access to Customer accounts due to Customer negligence.
• Any interruption, delay, or failure in service delivery.
• Any consequential, incidental, indirect, or special damages arising from use of services.
• Any loss of data, business, or profits.

As a Customer, you are responsible for:

• Providing accurate and complete information during wallet creation.
• Maintaining the confidentiality of your PIN and wallet credentials.
• All transactions made using your wallet, whether authorized or unauthorized.
• Reporting any unauthorized access or suspicious activity immediately.
• Verifying transaction amounts before providing consent.
• Understanding that once consent is given for wallet creation or usage, responsibility shifts to Customer and Partner.

Partners who use CashCard services are responsible for:

• All transactions executed at their premises.
• Actions and conduct of their staff members.
• Proper training of staff on CashCard usage.
• Handling customer disputes and complaints at their venue.
• Establishing and communicating their refund and cancellation policies.
• Ensuring compliance with applicable laws and regulations.

• Maximum wallet credit is capped at Rs. 5,000 under any circumstance.
• Wallet balances may be subject to expiry as per Partner policies.
• Refunds and redemptions are governed by Partner policies, not CashCard.
• CashCard reserves the right to suspend or terminate access for violations.

CashCard does not guarantee uninterrupted, timely, secure, or error-free service. The platform is provided on an "as is" and "as available" basis. We may modify, suspend, or discontinue any aspect of the service at any time without prior notice.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.

CashCard reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the service after changes constitutes acceptance of the modified terms.